1. Who We Are

The Bright Click is the data controller responsible for your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Information We Collect

We may collect and process the following types of personal data:

1. a) Information You Provide to Us

When you:

• Complete a contact form (via Gravity Forms)
• Complete an embedded form (via Go High Level)
• Contact us by email or phone
• Request information about our services

We may collect:

• Your name
• Email address
• Telephone number
• Company name
• Any information you include in your message

1. b) Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited
• Time and date of visit
• Referring website

This information is collected via Google Analytics and cookies (see Section 7).

3. How We Use Your Information

We use your personal data to:

• Respond to enquiries
• Provide requested services
• Communicate with you
• Improve our website and services
• Monitor website performance and usage
• Comply with legal obligations

We only process your data where we have a lawful basis to do so, including:

• Your consent
• Performance of a contract
• Legitimate interests (e.g. improving services)
• Legal obligations   

 

 4. Third-Party Services We Use

 We use trusted third-party providers to help operate our website and services:

     Gravity Forms

   Used to manage contact form submissions.

     Go High Level

Used for embedded forms, CRM and communication management.

   Google Analytics

Used to collect anonymised website usage data to help us understand visitor behaviour and improve our website.

These providers may process personal data on our behalf in accordance with their own privacy policies and UK GDPR requirements.

5. Data Storage & Security

We take appropriate technical and organisational measures to protect your personal data from:

• Unauthorised access
• Loss or misuse
• Alteration or disclosure

Data is stored securely and only retained for as long as necessary for the purposes outlined in this policy.

6. Data Retention

We retain personal data only for as long as necessary to:

• Fulfil the purposes it was collected for
• Comply with legal, accounting or regulatory requirements

When data is no longer required, it is securely deleted.

7. Cookies

Our website uses cookies to enhance user experience and collect analytical data.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website.

Types of Cookies We Use

1. Essential Cookies

Required for the website to function properly.

2. Analytics Cookies

We use Google Analytics to collect anonymous data such as:

• Pages visited
• Time spent on site
• Traffic sources

This helps us improve our website performance.

Google Analytics may collect your IP address, but we do not use this information to personally identify you.

8. Managing Cookies

You can control or disable cookies through your browser settings.

You can also:

• Delete cookies already stored
• Block certain types of cookies

Please note that disabling cookies may affect website functionality.

9. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing
• Request restriction of processing
• Data portability
• Withdraw consent at any time (where applicable)
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact:
support@thebrightclick.co.uk

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites.

11. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date.